Randstad Outbound Customer Representative in White Plains, New York
Outbound Customer Representative
location:White Plains, NY
salary:$12 - $14 per hour
date posted:Friday, March 9, 2018
job type:Temp to Perm
industry:Professional, Scientific, and Technical Services
Do you enjoy communicating with people on the phone? Have a cheery disposition? We are looking for customer service and telemarketing professionals. These positions are located Westchester County, offering an hourly pay rate and benefits.
If you have a positive, professional demeanor and have a passion for identifying key information to help companies expand their business, this opportunity is perfect for you!
You will make outbound phone calls, conduct Internet research and gain key information to expand business opportunity. In addition, you will document information into a client system to track customer interactions and solutions. These types of positions require excellent communication skills and assertiveness to reach daily activity and quality goals.
Your day would involve:
-Making 50+ outbound phone calls, warm and cold calls
-Following scripts and conducting surveys to collect information
-Documenting information and entering data into company database
-Using various websites and tools to obtain information and complete research
-Achieve weekly metrics and objectives
What you will have:
-Excellent communication skills and assertive attitude
-Passion for speaking with people over the phone
-Relationship building skills and professional demeanor
-Good computer skills, including navigating the web to conduct research
-Self-motivated with the drive to achieve metrics and goals
-Customer service or telemarketing experience a plus
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.